Privacy Policy

TechNova Ltd. is the data controller for personal data collected through this website. Our registered address is Cyber District, Lisbon, Portugal. You can reach our Data Protection Officer at privacy@technova.ai.

2.1 Data you provide directly

• Contact form: name, work email, company name, and project description.
• Account registration: email address and password (hashed, never stored in plain text).
• Support requests: any information you choose to include in a message.

2.2 Data collected automatically

• Log data: IP address, browser type, operating system, referring URL, pages visited, and timestamps.
• Device data: screen resolution, timezone, and language preferences.
• Analytics: aggregated usage statistics collected via privacy-preserving analytics (no third-party advertising trackers).

2.3 Data from third parties

If you connect a third-party account (e.g. LinkedIn SSO) we receive the data you authorise that service to share, typically your name and email address.

• To respond to enquiries and provide the services you request.
• To send transactional emails (e.g. contract confirmations, invoices).
• To send marketing communications where you have opted in — you may opt out at any time.
• To improve the security, reliability, and performance of our platform.
• To comply with legal obligations and enforce our agreements.

We process your personal data on the following legal bases under the GDPR:

• Contract: processing necessary to fulfil or enter into a contract with you.
• Legitimate interests: security monitoring, fraud prevention, and product improvement.
• Consent: marketing emails and non-essential cookies — you may withdraw consent at any time.
• Legal obligation: tax records and other regulatory requirements.

We do not sell your personal data. We share data only with:

• Service providers acting as processors under our instruction (e.g. cloud hosting, email delivery, payment processing). All processors are bound by data-processing agreements.
• Professional advisors (lawyers, auditors) under strict confidentiality obligations.
• Law enforcement or regulators when required by applicable law.
• Acquirers in the event of a merger, acquisition, or asset sale — we will notify you before your data is transferred and becomes subject to a different privacy policy.

Our servers are located within the European Economic Area. If we transfer data outside the EEA we rely on the European Commission's Standard Contractual Clauses to provide an adequate level of protection.

We retain your data for as long as necessary to fulfil the purposes described in this policy, or as required by law. Contact form data is deleted after 24 months. Account data is deleted within 30 days of account closure on request.

Under the GDPR, you have the right to:

• Access a copy of the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request erasure of your data ("right to be forgotten") where no legal basis for retention exists.
• Object to or restrict certain processing activities.
• Receive your data in a portable, machine-readable format.
• Lodge a complaint with the Portuguese data protection authority (CNPD).

To exercise any right, contact us at privacy@technova.ai. We will respond within 30 days.

We apply industry-standard technical and organisational measures including TLS encryption in transit, AES-256 encryption at rest, role-based access controls, regular penetration testing, and our proprietary quantum-resistant CipherShield layer. Despite these measures, no system is completely secure; please notify us immediately if you suspect unauthorised access to your data.

We use cookies to remember your theme preference (dark/light mode) and selected language. Please see our Cookie Policy for full details.

Our services are not directed at children under the age of 16. We do not knowingly collect data from minors. If you believe we have done so, please contact us and we will delete the data promptly.

We may update this policy from time to time. We will notify you of material changes by email (if you have an account) or by posting a prominent notice on our website at least 14 days before the changes take effect.

Data Protection Officer
TechNova Ltd.
Cyber District, Lisbon, Portugal
privacy@technova.ai