Terms of Service — TechNova

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and TechNova Ltd. ("TechNova", "we", "our"). By using our website, platform, or any of our products, you confirm that you have read, understood, and agree to these Terms. If you do not agree, you must not use our services.

2. Definitions

"Services" means the TechNova website, APIs, products (NovaMind, CipherShield, QuantumOS, AuraXR, ChainVault, NexusCloud), and any related software.
"User Content" means any data, models, code, or materials you upload, submit, or transmit through the Services.
"Subscription" means a paid plan granting access to specific Service features.

3. Eligibility

You must be at least 18 years old and legally capable of entering into contracts to use our Services. By using the Services, you represent and warrant that you meet these requirements. If you are using the Services on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

4. Account Registration

Certain features require an account. You agree to provide accurate, current information and to update it promptly. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us immediately at security@technova.ai if you suspect unauthorised access.

5. Permitted Use

Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Services for your internal business purposes. This licence does not include the right to resell, sublicense, or create derivative works of the Services except as explicitly permitted in a written agreement with TechNova.

6. Prohibited Conduct

You must not:

Use the Services for any unlawful purpose or in violation of any applicable regulation.
Attempt to gain unauthorised access to any part of the Services, our systems, or networks.
Reverse-engineer, decompile, or disassemble any Service component.
Transmit malware, spam, or any content that is harmful, defamatory, or infringing.
Interfere with or disrupt the integrity or performance of the Services.
Scrape or harvest data from the Services without prior written permission.
Use the Services to train competing AI models without explicit written consent.

7. Intellectual Property

All intellectual property rights in the Services, including software, algorithms, designs, trademarks, and documentation, are owned by TechNova or its licensors. Nothing in these Terms transfers ownership of such rights to you.

You retain ownership of your User Content. By uploading User Content, you grant TechNova a worldwide, royalty-free, non-exclusive licence to use, process, and store it solely to provide and improve the Services.

8. Fees and Payment

Paid Subscriptions are billed in advance on a monthly or annual basis. All fees are exclusive of taxes, which you are responsible for paying. We reserve the right to change pricing with 30 days' notice. Failure to pay may result in suspension of your account. Refunds are not provided for partial periods unless required by applicable law.

9. Service Availability and SLA

We target 99.9% uptime for production Services, measured monthly. Planned maintenance windows are announced at least 48 hours in advance. Service Level Agreement credits, if applicable, are set out in your Subscription agreement and represent your sole remedy for downtime.

10. Warranty Disclaimer

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. TECHNOVA DOES NOT WARRANT THAT THE SERVICES WILL BE ERROR-FREE OR UNINTERRUPTED.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TECHNOVA AND ITS AFFILIATES, OFFICERS, DIRECTORS, AND EMPLOYEES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR DATA, ARISING FROM YOUR USE OF THE SERVICES. OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE GREATER OF €100 OR THE FEES YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

12. Indemnification

You agree to indemnify, defend, and hold harmless TechNova and its affiliates from any claims, losses, liabilities, damages, and expenses (including reasonable legal fees) arising from your use of the Services, your User Content, or your breach of these Terms.

13. Termination

You may close your account at any time via your account settings. We may suspend or terminate your access immediately if we believe you have violated these Terms or if required by law. Upon termination, your right to use the Services ceases, and we may delete your User Content after a 30-day grace period.

14. Governing Law and Disputes

These Terms are governed by the laws of Portugal without regard to conflict of law provisions. Any dispute shall first be subject to good-faith negotiation. If unresolved within 60 days, disputes shall be submitted to the competent courts of Lisbon, Portugal, except where consumer-protection law in your jurisdiction provides otherwise.

15. Changes to These Terms

We may revise these Terms at any time. We will provide at least 14 days' notice of material changes. Continued use after the effective date constitutes acceptance of the revised Terms.

16. Contact

Legal Department
TechNova Ltd.
Cyber District, Lisbon, Portugal
legal@technova.ai